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Woman fuming over 95-year-old dad’s hospital experience

Tom Elliott
Article image for Woman fuming over 95-year-old dad’s hospital experience

The daughter of a 95-year-old who has lost the sight in one eye after a hospital stay is fuming over the poor-quality care her father received.

Debbie told Neil Mitchell her father had a fall on July 6 — fracturing his pelvis and two vertebrate — and ended up in Monash Medical Centre.

Since November last year he’s been suffering from Bell’s palsy and has required two-hourly eye drops as he can’t close his left eye.

Debbie told paramedics, doctors and nurses that her father needed the eyedrops, but she believes they weren’t administered during his two-week hospital stay.

His eye condition deteriorated and he developed an ulcer and intraocular hemorrhage.

“He lost total sight in his otherwise perfect sight eye,” Debbie said.

The 95-year-old was eventually seen by an eye specialist who deemed his case urgent and referred him to the Eye and Ear Hospital.

“We were put through emergency, into a waiting area, and there he waited for six hours until he actually was seen by the doctor,” Debbie said.

“He was just neglected for basically six hours — no food, no water.

“We couldn’t even get him to a toilet because the toilet was too small for a wheelchair to fit in.

“I had to stand him up in the ER room with great difficulty with a urinal in front of the public.”

Monash Health says it’s “very concerned” to hear about the experience and a review is underway to understand what occurred.

Press PLAY below to hear Debbie telling Neil Mitchell about her father’s hospital experience

 

Tom Elliott
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