What a union is doing to monitor Centrelink’s failings

The Australian Unemployed Workers Union (AUWU) has set up a dashboard for users to monitor Centrelink’s failings.

Officer at the union Jeremy Poxon said Centrelink’s services are “awful” and in the “worst shape” he’s ever seen it.

Press PLAY to hear him explain why the union has set up the dashboard + how it works 

The website mentioned in the interview is Centrestink.org.au 

(Photo by Matt King/Getty Images)