UPDATE: Telstra mobile phone outage fixed

Telstra has experienced an outage with some mobile phone users unable to make or receive calls.

The network began having issues last night, with the majority of impacted customers being from New South Wales and Queensland.

Neil Mitchell alerted the problem to the public on air, and claimed some Telstra mobiles have been out for “10 hours”.

Press PLAY to hear Neil’s hot tip 

If you’re having trouble with calls on your mobile this morning, we’re working urgently to fix it. We’re sorry to mess with the start of your day.

❗ Triple Zero and mobile data aren’t affected

✈️ Switching Airplane mode on/off can fix the issue for some customers

— Telstra (@Telstra) May 8, 2023

Neil Mitchell then announced a statement from Telstra, claiming the outage to be fixed.

Press PLAY to hear the statement 

(Photo by James Alcock/Getty Images)