Coles introduces app to unlock trolleys at a Melbourne store
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Coles is trialling coinless shopping trolley technology at its store on Riversdale Road, Camberwell.
Customers must download an app and buy a refundable $2 digital token if they want to use a trolley.
They’ll then need to scan a QR code to unlock a trolley.
Once the trolley is returned, the $2 deposit will be returned to the customer’s account.
The supermarket giant says customers who don’t wish to use the app can speak to a team member in store.
Coles hopes the new technology will reduce the number of abandoned trolleys.
A Coles spokeswoman told the Herald Sun the new technology did not have a GPS installed and would not track the trolley user’s movements.
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